We're here to help 👋
Pill Reminder support
Need a hand with the app? Email us and a real person will get back to you — usually within 1–2 business days.
Email us
support@novaz.appInclude your iPhone model and iOS version. Please don't send us your medical details — we don't need them to fix an app problem, and we'd rather not hold them.
Send an emailReminders
A reminder that didn't arrive, arrived silently, or stopped after a while? Tell us your iPhone model, your iOS version and the medicine's schedule.
Family & schedules
A dose on the wrong day, a profile that won't add, a course that won't stop? We'll work through the setup with you.
PRO
Trial, restoring a purchase, Family Sharing, or what PRO includes — we'll sort it out.
We can help with the app. We can't answer questions about your medicines, your doses or what to do about a missed one — for those, please speak to your doctor or pharmacist.
Browse the guides
- How to set a medication reminder on your iPhone
- Add a medicine and set its doses
- Mark a dose as taken, or skip it
- What Pill Reminder does, and what it deliberately does not
- Medication reminders not showing up on iPhone: how to fix it
- The second reminder, and what Snooze does
- Alarm-style reminders that ring through silent mode
- Hide medicine names on the Lock Screen
- Medication reminders when you change time zone
- Why the app asks you to open it to keep reminders coming
- Every day, specific days, or every few days
- Several doses a day, with different amounts
- As-needed medicines: painkillers, inhalers, antihistamines
- A course of medicine with a start and an end date
- Half tablets, liquids, drops, inhalers and injections
- Before food, with food, or after food
- Track how many pills are left and get a refill reminder
- Tell your pills apart: colour, shape and a photo
- Look after the whole family's medicines from one iPhone
- Helping an elderly parent take their medicine
- Simple mode: today's medicines, large buttons, nothing else
- Your medication history and what adherence means
- A medication report you can hand to your doctor
- What happens when you miss a dose
- Fix a dose you recorded by mistake
- Where your medication data is kept
- Back up your medicines, and move to a new iPhone
- Lock the app with Face ID or Touch ID
- The next-dose widget on your Home and Lock Screen
- Free and PRO: exactly what each one includes